Desktop Support Engineer | Auckland

Posted on 22-Aug-2017
Application Close Date: 21-Sep-2017
Job Details
Information Technology
Position Type:
Permanent Full Time
Job Reference:
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Bendon is a leading global intimate apparel player with an extensive portfolio of large, growing brands. We have a global footprint with a strong presence in Australia and New Zealand, and our iconic brands are renowned for their continual design evolution. We couldn't do what we do without passion. It's a part of everything we do and it is felt by everyone who contributes to our success.

We're on the hunt for a Desktop Support Engineer to join our collaborative, hardworking, yet easy-going IT team in our Auckland office. This Desktop Support Engineer will be responsible for providing 1st and 2nd level technical support to Bendon's fast paced business as part of the Bendon IT and Business Systems team. Reporting directly to the Business Systems and IT Manager, the Desktop Support Engineer will also be an active contributor to the wider IT team and provide additional IT support where required.

Some key areas the Desktop Support Engineer will be responsible for include:

  • Providing remote & Desktop support to all Computers (PC and Mac)
  • Support of all IT assets including, phones, printers, video conference units etc
  • Building or rebuilding computer equipment as required
  • Answering help desk phone calls after hours as required as part of a roster
  • Assist with specific project-based deliverables as directed by Business Systems and IT Manager.


In order to be successful in this role, we're looking for someone with:

  • Significant IT knowledge with emphasis on Windows, Microsoft Active Directory and Mac,
  • Previous experience with a multi site IT environment,
  • POS systems knowledge
  • Excellent customer service skills and proven record of high quality service delivery.
  • Microsoft Certified Professional (MCP) certification


Are you a keen problem solver with a strong focus on solutions and customers? Do you thrive in a fast pace environment? If this sounds like an opportunity you'd like to be a part of, then we'd love to hear from you! Apply online now!